Privacy Policy

At Collar & Leash Co., your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, www.collarnleash.com, or make a purchase from us. By using our website, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide better services to our customers. The information we may collect includes:

  • Personal Information: This includes data that identifies you, such as your name, address, email, phone number, payment information, and other details that you provide when creating an account, placing an order, or signing up for our newsletters.

  • Non-Personal Information: This includes information that cannot be directly associated with you, such as browsing behavior, IP address, device information, and website usage patterns.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders.
  • Improve your shopping experience and customize our website based on your interests.
  • Communicate with you regarding orders, updates, or promotions.
  • Respond to your inquiries and customer service requests.
  • Analyze and improve the performance of our website and services.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, deliver products, and perform other business-related functions. These service providers are contractually obligated to use your information only for the services they provide to us.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owners as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device to remember your preferences and track your website activities. This helps us improve website functionality, provide personalized services, and analyze website traffic.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and restricted access to sensitive information.

While we take these precautions, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely dispose of it.

7. Your Rights

As a user, you have certain rights regarding your personal information, including:

  • Access and Correction: You may access and update your personal information by logging into your account on our website.
  • Deletion: You may request the deletion of your personal information, except in cases where we are required to retain it for legal or business purposes.
  • Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.

9. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy. Your continued use of our website following the posting of changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Collar & Leash Co.
G-1/233, Sector 21D, Indira Enclave Colony,
Faridabad, Haryana, 121012
Email: collarnleash1@gmail.com

By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.